Contact Us
How can we help?
receipt
Support Request
Open a support request
call
Make a call
+1 (321)-414-5864
FAQ
Frequently Asked Questions
General
Click here to view the status of all Daemex services. Uptime information (required to
calculate SLA credit) can be found on the status page.
Please click here to view our SLA. If you have any additional questions, please contact
us.
The knowledge base can be accessed from here
More in-depth tutorials and service specific information can be found in the knowledge
base.
Billing
If you have forgetten your password for Billing, click here to reset it. If you are logged
into Billing, navigate here and set a new password.
Two-factor authentication provides an extra layer of protection to your account by using
time-based token passwords. A randomly generated 6 digit code (provided by an
authenticator app on your mobile device) will be required in addition to your password
when signing in. To enable 2FA, log into Billing and navigate here and follow the
instructions presented on screen.
We currently support payments via the PayPal gateway. We also support PayPal guest
checkout which means you can purchase services with a credit card and without a PayPal
account.
View invoices by navigating here. Invoices are located under Billing > My
Invoices.
Access Billing here and click Services > My Services
Next, choose the service you’d like to create a cancellation request for by clicking on
it’s current Status. Now click Request Cancellation and follow the on-screen
instructions.
A support request can be created in Billing by navigating here.
Next, choose the appropriate department for your request. Please provide detailed
information about your question or issue and we will get back to you as soon as
possible.
Gynie™ (Website & VPS Panel)
Manage your domain, website, and VPS services with Gynie™. Access Gynie™ here.
Vizor™ (Game Panel)
Vizor™ is the ultimate all-in-one game server management platform. Host any game that allows self-hosted multiplayer capabilities such as Minecraft, Ark, Arma, 7 Days to die or Rust. Access Vizor™ here.
We allow you to set your own resource limits. No
more over paying, slot limits, or other nonsense. We provide you with the best, or
nothing. Pay only for what you need.
Contact Sales
